Asset Manager

POSITION DESCRIPTION

The Asset Manager will be responsible for actively managing a portfolio of multifamily and office assets to develop strategy, optimize cash flow, and enhance value.

Business Planning, Strategy, and Transaction Management

• Develop and implement strategic business plans for each asset that will govern its daily operations, position in the market, and ultimate disposition
• Direct and steer Property Management team to assure financial performance, timely reporting, proactive and high-quality repairs and maintenance, and positive tenant relations
• Model full life cycle of each asset from acquisition through disposition including investor returns under different scenarios
• Assist with refinancing and disposition efforts through broker solicitation and selection, negotiation of legal agreements, and closing
• Assist with conducting transaction analysis and support due diligence for new acquisitions

Financial Analysis, Oversight, and Investor Reporting

• Lead the annual budget, business planning, and reforecasting process for each asset
• Review monthly property management reports for variance against budget and strategy
• Prepare monthly, quarterly, and annual reporting for investor clients and senior leadership
• Create cash flow projections, analyze and recommend investor capital calls and distributions
• Perform valuations of each asset on a bi-annual basis
• Review third-party appraisals for accuracy and consistency
• Develop analytical tools to allow leadership to better understand the state of the portfolio
• Monitor and maintain compliance with all lender requirements
• Monitor timely payment of taxes and insurance premiums
• Monitor all escrow accounts and operating cash accounts to assure they are properly funded
• Review property manager operating expense and CAM reconciliations for accuracy and provide final approvals to PMs prior to sending out tenant letters
• Collaborate with other departments to improve and document processes and streamline reporting

Leasing

• Establish strategies to drive leasing performance at the multifamily assets
• Manage relationships with leasing brokers, attorneys, and lenders to negotiate lease terms at or above proforma budget at the office assets
• Review LOIs and other leasing documents
• Draft landlord work letters for leases to be approved by owner
• Review outside broker listing agreements
• Track ROFOs and ROFRs of existing tenants
• Work closely with property managers to transition new tenants into (office) properties

R&M Capital improvements

• Forecast repair and maintenance budgets and oversee property management to implement a proactive and high-quality maintenance plan
• Develop capital improvement strategies, to be approved by owner, and oversee design and construction management activities
• Monitor construction progress and ensure TI and CapEx projects are closed out
• Negotiate third-party contracts and oversee implementation of capital improvement and “value-add” programs within the portfolio

CANDIDATE PROFILE

Educational & Professional Experience Requirements

• 4-6 years of commercial real estate experience with a focus on asset management activities including strategy, leasing, financing, managing improvements, capital investments, and dispositions
• Experience managing multifamily assets; additional experience with office and industrial preferred but not required
• Multifamily acquisitions experience highly valued but not required
• Bachelor’s Degree in Real Estate, Finance, Accounting or related field
• Knowledge of the Seattle, Portland, Salt Lake City, Denver and Boise markets is particularly useful

Key Skills & Competencies

• In-depth knowledge of real estate finance including underwriting, valuation, and debt and equity structures
• Able to successfully work in a team-oriented environment and partner with internal colleagues, external suppliers, and cross-functional groups
• Strong analytical, accounting and critical thinking skills
• High comfort level with the technology used to aid in collaboration, communication, and documentation
• Excellent written and oral communication skills
• Advanced knowledge of Excel including building templates for other users
• Argus, Yardi and Sharepoint skills strongly preferred

Culture

Our ideal candidate(s) will have a strong compatibility with Heartland culture in terms of intellectual curiosity, team-oriented nature, problem-solving capacity, desire to learn new skills as projects demand, a focus on high-quality work product, and ability to work in a fluid, fast-paced environment.

• High level of integrity
• Proactive self-starter with ability to both take direction and also set own action plan
• Ability to learn and adapt quickly
• Ability to manage multiple competing priorities and meet delivery deadlines
• Ability to work effectively both independently and within teams
• Ability to probe, ask the right questions, and dig beneath the surface to test the validity of information
• Ability to think critically, solve problems and make well-reasoned business decisions
• Strong work ethic
• Interdisciplinary capabilities
• Desire to work with clients
• Superior attention to detail
• Ability to focus on a variety of tasks simultaneously
• Strong self-motivation
• Team orientation
• Flexibility

OTHER DETAILS

Reporting, Supervisory & Collaboration Responsibilities

• Reports to Director of Asset Management
• Manages property-level teams, including third-party property managers, leasing brokers, etc.
• Collaborates with internal project teams
• Collaborates with client personnel

Travel

Travel required to appropriately cover the assets and the market.

Compensation

Market appropriate; experience and skills considered, comprehensive benefits package included.

Location

This is a full-time position based in Seattle, Washington.

Diversity, Equity & Inclusion Efforts

We are an equal opportunity employer. We recognize that our mission and values are best advanced by the leadership and contributions of individuals of diverse backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our region's diversity is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status, or other status protected by law.

As advisors by trade, we know that innovative solutions emerge from unique perspectives, experiences and identities. As such, our team and our partners are our life force. We encourage employees to get involved and to feel comfortable voicing their opinions and sharing their ideas; our goal is for everyone to feel and be heard, included and acknowledged. To that end, we are committed to continue working to become a more diverse, equitable and inclusive organization. We know it is a journey and while we may not get it right all the time, we are committed to listening and learning in order to effect change in our organization and beyond.

Hybrid Work Expectations

In light of the current situation regarding COVID-19, all employees have been given the opportunity to work remotely within the State of Washington. In this remote context, in-person meetings, site visits, etc. are occasionally required and expected within the parameters of Heartland's COVID protocols as well as applicable law. While the specific details of the hybrid policy have not yet been finalized, once the company makes the decision to return to the office, this position will likely have the opportunity to be a hybrid model combining the option of both remote and in-office work or the option of all in-office.

COVID-19 Vaccination Policy

Heartland has an employee vaccination policy in effect and, if hired, any applicant must provide appropriate evidence of full vaccination prior to the agreed upon employment start date, subject to any applicable religious or medical exemptions required by applicable law.

Application Process & Contact Information

Applications shall include the following:

• Cover Letter
• Résumé

Applications should be sent via email to: Carrie Christensen, Operations Manager. Contact information can be found via Heartland's website.