The Professionals’ Choice for Real Estate Jobs
  1. Home
  2. Find Jobs
  3. Director - Operations

Director - Operations

Salary
Competitive
Employment
Full Time
Work Place
Office
Real Estate Field
Location
Chicago
 IL
Postal Code
60606
Country
United States

This job is no longer active.

Description


LivCor, a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 300 Class A and B properties comprising more than 100,000 units in markets across the United States.

 

Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them.

 

Whew! Still with us? Cool. Let’s talk about where you’d fit in:

The Director of Operations is a key position that partners directly with the SVP, Operations and operations team on a range of projects, including property level escalations. The Director of Operations is an integral part of the team that acts as liaison between management companies and the broader LivCor Asset Management group. They will be responsible for funneling escalations through the appropriate levels throughout internal and external organizations while promoting engagement of all internal/external stakeholders and will leverage bandwidth, skill set and passion to achieve desired outcomes, influencing portfolio level performance at the Operator level. This person will be a strategic thinker that shares responsibility for leading the property operating platform and operating relationship while collaborating to improve operator process.  

 

The person in this role is an articulate and clear communicator and is particularly adept at leveraging influence to establish value proposition and to negotiate and build consensus. They will be responsible for managing assigned projects and guiding their overall direction. The director must be able to communicate with senior and executive level leaders. The director should be organized, be able to meet deadlines know how to develop reporting on the project. Will be able to attend regular meetings and give progress reports. Must have multi-family operational insight to provide consultative support to various management groups and work well with internal/external customers. Work requires quick thinking, mental agility and people skills are an essential to succeed. Will have experience implementing and managing multiple projects at the same time. The Director of Operations may work in an office setting or may be remote and will visit or work on the property site(s) or in management group offices. This job frequently may require more than 40 hours a week, depending on the project(s). The hours worked could also increase closer to project deadlines.  

 

Only read further if you are:

  • Kind
  • Humble
  • Honest
  • Relentless
  • Smart with Heart

You should be:

  • Authentic. You do you. Together, we’ll do something amazing.
  • A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success.
  • An excellent team player who enjoys working with others and has strong interpersonal skills.
  • Highly motivatedenergetic, and organized
  • Gumby. Things change.

What you will do:

  • Prepare standard communications for POC communications 
  • In partnership with training manager create POC facing legal escalation training 
  • Funnel legal escalations through appropriate workflow 
  • Work closely with General Counsel and SVP in providing thoughtful recommendations on escalations  
  • Work with external software vendor on enhancing workflow 
  • Partner with POC’s to on board new associates with emphasis on communication and escalation protocol 
  • Implement Standards across Operators 
  • Assist in coordinating various projects/communications with Operators and teams; create, manage, and distribute reporting 
  • Comfortable using software programs to process data and interpret the results through critical thinking 
  • Able to share story through data to Operators and Internal Partners 
  • Superior analytical skills with proficiency in Excel and all Microsoft office applications and deep experience in project management 
  • Support multiple projects. Well organized, capable of multitasking and managing time well 
  • Strong written and verbal communication skills. Collaborate at all levels, working with team members, senior management, and business owners to move projects forward.  
  • Demonstrates mental agility, ability to multitask and flexes with dynamics work environment 
  • Working in a fast-paced environment with changing deadlines 
  • Engaged and collaborative team player with high energy and strong analytical thinking 
  • On-board new Operators leveraging technology while partnering with Transactions and Asset Management teams 
  • Work with preferred vendors to ensure proper implementation/penetration at Operator level 
  • Manage messaging on Good Owner Article Topics, Operator Newsletter, and Community Programming
  • Demonstrate an entrepreneurial spirit, always imagining what’s possible and challenging our organization to be a market leader
  • Proactively anticipate and resolve potential risk and roadblocks to achieve company strategies
    • Seek to understand and resolve root cause of issues
  • Prepare standard communications for POC  messaging
  • Communicate with internal and external partners on progress and receive feedback
  • Superior analytical skills with proficiency in Excel and all Microsoft office applications and deep experience in project management
  • Support multiple projects. Well organized, capable of multitasking and managing time well
  • Strong written and verbal communication skills
    • Collaborate at all levels, working with team members, senior management, and business owners to move projects forward
    • Represent LivCor and our Operating Partners; having both their best interest in mind, always
  • Working in a fast-paced environment with changing deadlines
  • Leverage existing and identify new vendor relationships to shape the future of the Multi-Family industry

What you should have:

The right candidate will be an experienced professional with deep experience in operational functions and have a passion for learning as well as the following: 

  • Bachelor's degree preferred, or equivalent experience  
  • Multifamily operations experience required 
  • Minimum of 3 years in a successful leadership role 
  • Previous experience in the legal field preferred but not required 
  • Candidate must have proven track record of providing high quality work and leading through influence 
  • Strong business acumen 
  • Quick thinking, mental agility, prioritization, and people skills are an essential to succeed
  • Experience overseeing and managing partner relationships.
  • Multifamily Industry experience is required.
  • Candidate must have proven track record of providing high quality work and leading through influence.
  • Ability to travel up to 25%

What we offer:

We know that if we take care of our team everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.

 

Our culture and values matter to us. A lot. We’re definitely not serious but we take this stuff seriously, if you get what we mean. We want a place that is an ego-free zone. A place where good people do good things together. It shouldn’t be rocket science in workplaces, but for some reason it still is? We’re absolutely determined to be different, and we think we’re doing a pretty good job at it. We have a CEO who makes fun of himself, and who will encourage you to tell him when he is wrong. In fact, he needs people to – we all do. Supportive challenge is good, it’s how we get better. We like getting better. We also love diversity, of all kinds. We need people who look, sound, speak, love, and exist differently from one another. This isn’t at the end of this paragraph because it’s an afterthought. It’s SO important to us we want it to stand out.

 

Right. On to the technical stuff that we know matters to you. We offer competitive pay that is commensurate with the market and relevant experience, and a full slate of benefits that even includes things like paid parental leave.

If any of this sounds interesting, then maybe we are a fit. Life is too short to work with people you don’t like. So whatever you do, don’t make that mistake.

 

The LivCorian Values

  1. Be you. Be Real. Be Open. You do you. Together, we will do something amazing.
  2. Care, Always. We don’t want to let anyone down.
  3. Courageously Curious. We love to learn, even when it hurts.
  4. Help Others Win, Be A Good Neighbor. This is about ‘We, not Me.’
  5. Relentless Hustle, Heart & Humility. Work hard. Be Kind. Make Better.

EEO Statement

Our company is proud to be an equal opportunity employerWe celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics

Job Function


 

Job Sector


Not specified

 

Experience


2+ to 5 years


This job is no longer active.

Property Management Chicago Full Time IL Property Management Property Manager other