Description
Property Manager
Job Summary:
Under the direction of the Director of Property Management, the qualified candidate will be responsible
for managing and directing the day to day operations of Canal Place.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
OPERATIONS & CUSTOMER SERVICE:
Conducts daily inspection of property including common areas, grounds and retail spaces for curb
appeal, safety and over all condition.
Establishes and maintains effective working relationships with owners, vendors, employees and
tenants.
Coordinates with leasing and construction management teams to ensure the smooth transition and
seamless tenant move ins and move outs.
Coordinates with construction manager on capital improvements and tenant build outs.
Monitors and direct facilities operations to ensure regular and preventative maintenance tasks are
completed on schedule, service requests are completed within 24 48 hours, and curb appeal
standards are met.
Oversees service contracts, common area management and property repairs. Ensure the effective
bidding of vendor contracts and manages outside vendor execution and performance.
Recommends and manages capital improvements, deferred maintenance and upgrade programs.
Assesses property safety standings and recommends and manages action plan to reduce injuries,
damages, loss and claims. Conducts regular safety meetings with vendors and tenants.
Ensures coverage for emergencies, on call duties, tenant functions, and weekends.
Oversees all tenant management and provides superior customer service.
Work closely with leasing representatives and marketing staff to develop consistent messages in
support of project brand.
Work in conjunction with property’s Leasing Specialist to execute new and renewal leases to meet
or exceed client objectives, in accordance with operating budget or other directives.
Develop and maintain an appropriate level of involvement in community affairs and activities
representing both the property and its ownership.
FINANCIAL:
Develops an annual operating budget and business plan in accordance with ownership
requirements, including third party owners.
Responsible for achieving budgeted NOI, maximizing property cash flow, and overall financial
performance of the property.
Develops cost saving strategies to reduce budgeted expenses including utilities, landscaping,
lighting, turnover items, maintenance supplies, office supplies, tenant activities and marketing
programs.
Review and analyze all bid summaries for purchase of goods and services per the stated contract
process. Ensure that all contracted services and materials are accounted for and that the work has
been performed properly prior to the release of payment.
Monitors compliance with laws as they relate to property specific guidelines and occupancy
standards.
MARKETING/COMMUNITY RELATIONS:
Assist in the coordination, set up, and execution of on site property events and activities.
Actively participate in local business organizations such as the Chamber of Commerce
To raise the profile of asset.
LEADERSHIP:
Maintains open and clear communication with the tenants, vendors, and other staff members to
ensure the vision for the property and its operations is adhered to.
Resolves conflicts with utmost professionalism and creates a culture of teamwork and outstanding
customer service.
Directs activity of staff, including Marketing, Facilities, Maintenance, and Security, if any.
Reviews and evaluates all processes and procedures. Recommends best practice improvements.
QUALIFICATIONS:
Minimum of three (3) years experience in managing retail, and/or mixed use required.
Active real estate license required.
CSM, CPM, and/or RPA designations preferred.
Construction management experience helpful
Related bachelor’s degree or an education/experience combination in the areas of marketing,
business administration, real estate (leasing), property management and/or retail management.
Thorough knowledge of Microsoft Office products.
A comfort with Social Media
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